In light of the measures employed by the Victorian government to stem the spread of Covid-19 we have been forced to close our doors to walk in service. Instead we have moved to phone and online orders, offering click and collect between 12 & 6pm Monday to Friday (excluding Tuesdays), 12 & 5pm on the weekends as well as Sendle, Australia Post parcel services & Uber connect. Any urgent orders can be dispatched by Uber connect at the buyers cost (must be quoted- call 03 8201 8741 or 0455 087 626). We'll continue to operate in this way until restrictions are lifted (probably around the end of September).
Key Points
No walk in traffic permitted in store until further notice
Click & Collect available 12 midday to 6pm weekdays (except Tuesday) 12 midday to 5pm weekends.
Urgent orders can be dispatched via Uber connect (at buyers cost)
Accepting phone orders 7 days from 11am-7pm on 03 8201 8741 or 0455087626
Next day shipping on orders (must be made and paid before 5pm the previous day- no shipping on the weekends except Uber connect).
How to place an order-
Orders can be placed directly on our website afriendindeedstore.com (Poli Payments and now PayItLater) 24/7 or via phone on 0455 087 626/03 8201 8741 (credit card) 11am-7pm 7 days.
Click & Collect & Shipping:
Click & Collect-
For those that are located within the allowed 5km radius, "store pick up" can be selected at no additional fee and can be collected from the store, once a pick up notification is received, between 12 midday and 6pm weekdays & 12 & 5pm weekends. Collection notifications are sent via email. Orders are generally ready within 1 hour from the time of order between our reduced operating hours. Please await the pick up notification to collect. All click and collect orders can be collected from 1/13 Laser Drive Rowville Victoria 3178. Please call 8201 8741 upon arrival and we'll bring your order out to you.
Urgent Deliveries-
Any urgent orders can be expedited via Uber connect. Please call to have the delivery quoted. Urgent orders require payment in full before booking the dispatch.
Shipping rates:
Click and collect is available at no extra charge between 12 midday and 6pm. Simply order and pay online or over the phone, await your collection notification, call when you arrive and we'll bring your order out to you.
Deliveries will be sent via Sendle or Australia post parcel post service/express service at the regular rates, the following day after the order is received (no dispatch on the weekend).
